Why do my credits expire?

After zero activity within 12 months of credit purchase, your account is assumed as dormant and the credits will automatically expire.

If you want to extend your credits validity period, simply use the app or purchase any credit package before your current expiration date, and all your credits will be extended for another 12 months! It's that simple.

Example 1:

1. Purchased RM50 credit on 31st March 2019, expiry date is 1st April 2020. Your GoGet credit balance is RM50 on the 31st March 2019. 

2. You do not use the credits at all.

3. You purchased another RM50 on 30th March 2020, your expiry rate of all your credits will be extended to 31st March 2021. Your current GoGet credit balance is RM100. The first RM50 credits has an extension for the expiry date to 31st March 2021.

Example 2:

1. Purchased RM50 credit on 31st March 2019, expiry date is 1st April 2020. Your GoGet credit balance is RM50 on the 31st March 2019. 

2. You do not use the credits at all.

3. You use the app and complete a job worth RM20 on 30th March 2020, your expiry rate of all your remaining credits (RM30) will be extended to 31st March 2021.