No, we do not encourage this practice due to a few reasons.
Firstly, there is a risk of late payment and non collectable funds. It is also a time consuming process as the GoGetter may not have the ability to bank in right away after collecting the money. Lastly, it is also difficult to trace records for our community users which may lead to payment disputes.
Hence, GoGet does not take responsibility if there are disputes due to payment issues arising from using this practice. Jobs requiring GoGetters to collect money and banking in later are not 100% guaranteed.
If asking the GoGetter to collect money from another party and then banking in to you is the only option, here are a few tips to ensure the transaction is fast and smooth.
1. Firstly, update in the additional notes with instructions that the GoGetter is expected to fork out money upfront and collect the money back from the customer. This is important as GoGetter's are trained to follow job descriptions and have the right to leave the job if the job has additional job descriptions which were not made known to them prior to starting the job.
2. Request the GoGetter to pay you the amount upfront when they pick up the item and they can collect the amount back from the customer.
3. Ensure that the customer is aware that they should pay the GoGetter the amount in cash to avoid payment issues arising from the delay of bank transfer.
4. By doing so, you will not need to manually chase for payment, nor do you need to request for a proof of transaction from the GoGetter. Thus, the responsibility of requesting for payment falls on the GoGetter and they are responsible to ensure they receive their payment from the customer.
GoGet shall not be held liable for any failure or delay in performing Services or delivering Goods where such failure arises as a result of any act or omission, which is outside our reasonable control such as all overwhelming and unpreventable events caused directly and exclusively by forces of nature that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to: war, riot, civil commotion; compliance with any law or governmental order, rule, regulation or direction and acts of third parties.