I have met the criteria for completing 12 jobs in 12 months, why do I get charged 20%?

For GoGetters trained before 22 October 2018

If you have met the criteria of completing 12 jobs in 12 months, you are entitled for the 5% loyalty bonus. All jobs will have a commission charge of 20%. However, when you complete the job, you will see an additional line to show you your 5% loyalty bonus earned on that job.

If you have completed RM350 worth of jobs in the last 7 days, you will get the 5% GoGetter incentive on top of the 5% loyalty bonus.

Please refer to the following example to understand how the 5% loyalty bonus will be reflected in your payment. 

Example: 

Job X

Admin tip: RM 17 

GoGet Commission: RM3.40 (20% x RM17)

Loyalty Bonus: RM0.85 (5% x RM17)

The 5% loyalty bonus will be paid out during regular payment cycles on Monday.