GoGetter Frequently Asked Questions

How do I sign up to be a GoGetter?

Before you can start to find work and earn money through GoGet, you are required to submit your application.

Kindly follow the steps below:-

STEP 1 - Download the 'GoGetter' App. Available on Android and iOS.

STEP 2 - Sign up to be a GoGetter. If you have a referral code from your friend, remember to insert the code while filling up your GoGetter application.

STEP 3 - Get trained & verified online (approximately 10 minutes).

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Download the GoGetter app here:-

Android: https://play.google.com/store/apps/details?id=my.goget.gogetter

• Please make sure you have Android Version 5.0 or newer for your GoGetter app to function. 

iOS: https://apps.apple.com/us/app/gogetter-part-timer-community/id1483160371?ls=1 

• Please make sure you have iOS Version 12 or newer for your GoGetter app to function.

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Q: What should I do when I see this error message: "You have an existing GoGetter application based on your IC number. Please contact GoGet via Help & Support for assistance".

A: You may have previously submitted another application to be a GoGetter using another email address. Please log in with the same email address in order to proceed. If you have forgotten which email address you previously used, kindly contact GoGet via "My Account" > Help & Support" > "My Tickets". Click on the top right icon to start a new ticket.

What are the requirements to be a GoGetter?

• Good command and ability to communicate in English
• Own a smartphone with data connection
• Has a bank account
• 18 years old and above 

Do I need to have credit card? 
- No, anyone who fulfil the above criteria can apply to be a GoGetter. 

Do I need to have a bank account?
- Yes. GoGet will bank in your earnings into a bank account directly.

 
I do not have my own transport, can I be a GoGetter?
- Yes. There are jobs that does not require a vehicle, such as being a promoter, warehouse helper and cleaner.
 
I am a foreigner, can I apply to be a GoGetter?
- Yes, you can apply using your Passport Number.
 
I do not have P license, can I apply to be a GoGetter?
- Yes. There are jobs that does not require a vehicle, such as being a promoter, warehouse helper and cleaner.

When can I start doing jobs?

Answer: You can start finding jobs as soon as you pass the GoGetter test and become a verified GoGetter.

Can I choose my working hours?

Answer: Yes! As a GoGetter, you get to choose the type of work you like:

• Hourly gig jobs - Short task-based jobs that can be completed in less than an hour or up to 3 days. You can do these jobs during your free time, weekends or even after office hours.

• Contract jobs - Contract jobs are jobs that are not full-time and has a specified time period e.g. Be a packer GoGetter from 9am to 5pm for 4 months.

• Part-time jobs - Part-time jobs are jobs that are not full-time and has <40 hours per week. e.g. Be a packer GoGetter to work 3-hours night shift every night. 

• Full time jobs - Full time jobs are also known as full time employment (working minimum 40 hours per week). e.g. Be a full-time packer GoGetter hired under the company.

What are my working hours as a GoGetter?

Answer: There are no fixed working hours as a GoGetter. Jobs are available 24 hours, 7 days a week! You are free to work only when you can, by claiming jobs you want to do.

Does GoGet charge commission?

Answer:

There are 2 types of job on the GoGetter app:

• Hourly gig jobs - GoGet charges a 20% commission charge for each completed hourly gig job. However, we offer many incentives that will allow you to earn more when you do more jobs!

• ‘Hire Me’ jobs - There is no commission charged on ‘Hire Me’ jobs. You will be able to find part-time, contract or full time jobs at no cost.

How much can I earn?

Answer: As much as possible! The more jobs you do, the more you earn. Average earnings for GoGetters starts from RM10/ hour and may be higher depending on the type of jobs that you do. GoGetters have earned up to RM8,000 in a month.

How do I get paid?

Answer:

There are 3 types of payment methods:

Hourly gig jobs

(i) Payment from GoGet Admin directly into your bank account (3 times a week).

(ii) Paid directly by Poster in cash upon job completion. *Available for certain job types only.

‘Hire Me’ jobs

(iii) You will get paid directly by the job Poster according to their payment cycle. This may range from daily, weekly, or monthly.

Is there any vehicle requirement?

Answer: No, there are no vehicle requirements to be a GoGetter. There are many type of jobs available where no transportation is required.

If the job requires personal transportation, you are free to use your own vehicle as long as it is in a good working condition.

Where can I find GoGet jobs?

Answer: Get access to jobs instantly via the GoGetter app when you passed the GoGetter test. GoGet is available in Klang Valley, Penang & Johor Bahru.

What happens if I have moved to another city?

Answer: GoGet is available in Klang Valley, Penang & Johor Bahru. You will be able to access jobs when you are within any of these cities.

How do I get help from GoGet support?

Answer: There are 3 different ways you can reach out to us:

1. You can submit your enquiries via the GoGetter App and click on "My Account" > Help & Support" > "My Tickets".
2. You can contact our Helpline at 03-29359064
3. You can report the job issues to us. Please refer here for the steps

What is "My Tickets"?

Answer: My tickets are for you to submit your enquiries and to check on your follow up reports. Please refer here for more information.