After authenticating your Lazada account and connecting it with GoGet, it is important to ensure that you have registered the "DBS" (Delivered by Seller) option.
Every order that comes in your Lazada account will now appear in your GoGet account under the "Lazada Orders" icon.
Three important statuses to note:
- Geocoding (This means that the system is converting the addresses into coordinates, depending on the number of locations the processing time may vary)
- Need confirmation (This button will appear at the end of the process and requires the user to click on it for confirmation. Alternatively, users may also click on the "confirm all 'need confirmation' orders" icon when needed)
- Routing & Waiting to post (these two buttons applies to bulk upload and is an automatic process after clicking confirm. During this stage, the system will group the jobs together according to the locations)
- Posted (The jobs is now posted for a GoGetter to execute)
It is important to always ensure that you have sufficient credits in your GoGet account in order for the jobs to be successfully posted
Merchants must remember to click confirm in their GoGet account and not in their Lazada account to ensure that the deliveries are done by GoGet at the special rates provided.