Start Using GoGet - Poster
Delivery Job in Progress FAQ
- My deliveries need to have proof of delivery, can GoGet do this?
- The job is marked as completed on GoGet, but I don't have my items. What should I do?
- The GoGetter has not arrived, and it's past the delivery time. What should I do?
- I am not able to contact my GoGetter, he/she is unresponsive. What do I do?
- It is raining heavily, will there be a delay in the eta?
- Will the GoGetter call me when he/she arrives?
Video Tutorials
Online Payment
- What is GoGet Pay?
- What happens if I don't have enough credits to pay my Cost of goods when GoGetter request for payment?
- How do I purchase GoGet credits?
- Terms and Conditions for Online Payment (GoGet Pay) & GoGet Credits
- I have purchased goods using GoGet pay, however I want to request for a refund
- My GoGetter cancelled the job after I made payment
One-Off- Campaigns
- GoGet x TheLorry Competition July 2017
- GoGet x Ezbuy-Terms and Conditions
- GoGet's 12 Days Of Christmas Countdown
- Yoodo & GoGet 2018 Raya Giveaways
- GuavaPass Competition - May 2018
- GoGet x Carousell Promo Code Promotion
How It Works
- What are "My GoGetters"?
- Best practices for a seamless job experience
- Cost of item(s) limit for shopping jobs
- Referral code in dispatch tracking link
- Learn about GoGet's prices
- I would like to re-upgrade to GoGet Business
Issue resolution
- Return / Re-delivery Policy for Posters
- In- app compensation request feature*
- Compensation Policy for GoGetter from Poster
- Can I ask GoGetter to collect money from someone and bank in to me later?
- List of locations with no gift policy
- What happens if the GoGetter cancelled my job last minute?